Accessiblilty


Guests requiring assistance

If you require a companion to facilitate your visit to the cinema, ODEON participates in a scheme where people with disabilities can obtain one free ticket for a person accompanying them to the cinema.

In addition, ODEON is proud to be part of The Cinema Exhibitors' Association (CEA) Card scheme, a national concessionary card developed by the Cinema Exhibitors’ Association for UK cinemas. If you have a CEA Card, you can register your card within the Accessibility section of "My Details" of your ODEON Première Club or “My ODEON” online profile and every time you book, our website will automatically ask you if you need the free companion ticket.

Alternatively, if you do not have a CEA card, have a large/complicated booking, require more than one companion on your visit or you need some assistance please contact our “Disability and Accessibility Helpline” or simply speak to one of our Team Members at the cinema Box Office.

For more information about the CEA Card, please visit the CEA site or give them a call on 0845 123 1292 (0845 123 1297 for minicom/textphone).

If you have a guide or other assistance dog which you require to accompany you to the cinema, please let one of team know so they can advise you on our policies.

Disability & Accessibility Helpline

Our agents are available to help between 11am and 8pm.

Phone: 0800 138 3315

Textphone: 18001 0808 1560 609

Alternatively you can send us a message via our Contact Us form.

What We Did On Our Holiday
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Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more