Accessibility


Restricted mobility guests

We aim to make our cinemas as accessible as reasonably possible by removing barriers to access however at some of our older locations this may not be possible due to the age of the building or the construction techniques used when they were built. Where only some screens at a cinema are accessible by guests with restricted mobility, the cinema teams will rotate screenings so that most films will show in an accessible screen at some point in their engagement at the cinema.

To check for wheelchair accessible performances simply select the “Wheelchair friendly” filter when viewing the performances at your cinema. If you require a wheelchair space, simply select the “Wheelchair Accessible” section, select the number and type of tickets you require then simply drag and drop then onto the seating plan onto the wheelchair seating section. If you have any problems or simply want to ask a question, please contact our “Disability and Accessibility Helpline”. 

If you don’t require a wheelchair space but do require someone to facilitate your visit to the cinema, please check our “Guests requiring assistance” section to see how you can get a free ticket for your companion.

You can find out about the accessible facilities available at our cinema in the “Cinema Information” section and for more detailed information about the accessibility of our screens, please refer to our “Auditorium Information” section.

Disability & Accessibility Helpline

Our agents are available to help between 11am and 8pm.

Phone: 0800 138 3315

Textphone: 18001 0808 1560 609

Alternatively you can send us a message via our Contact Us form.

Paddington in cinemas Nov 28
Sorry, this performance is sold out.
Sorry, this performance is not available.
Starts:
Screen:

Booking is temporary unavailable. Please try again later.

Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more