Cinime App

Cinime App

Use your little screen to win a Texas Adventure with Transformers: Age of Extinction.

Cinime is a new mobile app that helps you get more from a trip to the movies. There are plenty of rewards and treats on offer to ensure you get the most out of your cinema visit.
 
Whenever you see the cinime logo, grab your phone and start looking out for rewards. Offers are available before and after the movie, so always keep your eyes open for cinime as there will be lots of benefits for downloading.

This summer, to celebrate the release of Transformers: Age of Extinction, there’s a chance to win a trip for two to Texas before selected blockbuster movies. You can also get content from new films by scanning foyer posters with your app or might be able to win treats for you next cinema visit in a big screen quiz.
 
Once you’ve got your snacks and drinks and found your seat, switch your phone to silent and leave your cinime app open. It’ll respond and interact with the screen while you sit back and enjoy the ads, delivering content, offers and discounts directly to your phone.
 
Cinime is now available in all ODEON cinemas nationwide. Offers are subject to availability and Terms & Conditions apply.

For further information including and Terms & Conditions visit www.cini.me.


Frequently Asked Questions

Cinime

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Cinime has been developed for use at the cinema to make your experience even better.

You can use the cinime app at selected partner cinema sites in mainland UK.

An up-to-date list of participating cinemas can be found at www.cini.me.

Cinime is available on the latest Google Android and iOS devices. Details are listed below:

Apple Users:
Cinime works on the following devices:iPhone 3GS, iPhone 4, iPhone 5iPod Touch 4th & 5th Generation iPad 2, iPad 3, iPad 4, iPad Mini. Cinime ALSO requires Operating System 4.0 and above to function. To find out if your Apple device is supported, download the latest Operating System (OS) update, then search for cinime in the App Store on your device. If cinime appears, you should be able to download. If cinime does not appear then unfortunately your device is not supported at this time. Next time you upgrade your device, please drop by and check us out!

Android Users:
Cinime works on most Android devices released in the last two years. Cinime also requires Operating System 2.0.01 and above to function.To find out if your Android device is supported, download the latest Operating System (OS) update.Then search for cinime in Google Play on your device. If the download button appears next to the cinime app, then your device is supported. If the download button does not appear then unfortunately your device is not supported at this time. Next time you upgrade your device, please drop by and check us out!

Unfortunately cinime doesn't currently support Windows Phone, BlackBerry or other Operating Systems at this time.

Cinime are working hard to make sure as many users as possible can use cinime. You can check the cini.me website for the latest information on supported Operating Systems and new releases.

Cinime uses several clever background technologies such as image recognition and audio watermarking.

Audio watermarking allows your application to listen to the ads you watch on the big screen through the microphone on your device. It’s inaudible to humans, but when your mobile hears these special ads, we can send you great related content - even if you don’t have a 3G or Wi-Fi connection.

The cinime enabled ads and trailers will run in a specially branded segment during the pre-movie reel. Arrive early to get the best offers!

The app’s inbuilt image recognition reader can also trigger bonus content, online interaction and rewards with cinime partners when you use the scan screen on selected images around the cinema.

No. Cinime will only unlock content during the ads and trailers before the movie starts. At the end of these, you will know it is time to put your phone away and enjoy your movie.

You can see the Goodies you have unlocked if you click on ‘My Goodies’ on the Main Menu, when you open the cinime app. You can click on one of the Goodies in the list to find out more.

Some Goodies, including coupons and special offers can be redeemed in your local cinema. Others will direct you to carefully selected promotional partners offering rewards and benefits.

Remember, when you unlock new Goodies, these are often locked in your app for a select amount of time, so you can sit back and enjoy your movie. You can collect some offers in the cinema once you leave, or save them for a special treat next time you visit.

Remember to keep-an-eye on the expiry date of your offer in the My Goodies page.

When you open the app, you will see the Main Menu Carousel. This will detail each of the campaigns available to unlock in the app. The Carousel rotates through the offers every few seconds. You can stop it by pressing the screen or swipe left and right to move through quicker. Each page in the Carousel will tell you what Goodies can be unlocked and how to get them.

There are two methods of unlocking Goodies in the app. Either by using the scan button at the bottom of every screen and interacting with promotional posters, or through simply having the app open when the cinime-enabled ads are on screen. More information can be found on the Main Menu Carousel.

Cinime’s technology works in the cinema even when you don’t have a 3G or Wi-Fi signal. To receive the latest offers and rewards from cinime during each cinema trip, open the app in a WiFi or 3G area beforehand. The downloads needed for your visit will automatically be added so that your cinime app is up-to-date for you to unlock new content and benefits. Before you go, make sure you open the app and check the items in the carousel for new promotions.

For Android users, make sure you have the auto-update switched on.

Some of the Goodies items you receive in the Goodies basket are coupons that need to be redeemed at the cinema till. There are a few reasons why you might not be able to access or use your coupon.

First, check your coupon hasn’t expired. You can find the expiration date of each item in your Goodies basket. Expired Goodies will be clearly marked ‘EXPIRED’ and cannot be used once they display this text.

Secondly, when you tried to redeem the coupon, you may not have been in an area with 3G/WiFi signal. Even though you don’t need signal in the cinema to unlock Goodies, you do need it to redeem your coupons. Please make sure when you press 'Redeem' you are in an area with 3G/WiFi signal.

Finally if you were in an area with 3G/WiFi signal and the coupon still did not download to your device, then this could mean we have temporarily run out of coupons. If you try again in a couple a days, you should be able to download your coupon and enjoy your treat!

Firstly, make sure you were in a cinema supported by cinime. You can find the latest list of participating cinemas at www.cini.me.

Secondly, make sure the ad you saw was cinime-enabled. You can find out more about the offers inside cinime and the current cinime-enabled ads running in our partner cinemas in the app Main Menu Carousel.

Thirdly, for Apple users, make sure that your microphone is enabled for cinime. In order to unlock content, cinime must have access to your microphone. When you first downloaded the app, you should have received a notification that cinime would like to access your device microphone. You can check if your microphone is enabled for cinime in your device Settings within Privacy.

If you were in one of the participating cinemas, watching a cinime-enabled ad and (for Apple users) you have the microphone enabled, there are a few reasons why your app didn’t connect:

1. You inadvertently covered the microphone for part of the ad/quiz at the start, missing the audio code required for the app to unlock your Goodies/play-along with the quiz.

Or

2. You didn’t have the app open right at the start of the quiz in order to hear the code and play along.

In future, please make sure that you have the app open and ready when you visit the cinema in order to maximise the possibility of connecting to the big screen to win some treats!

There could be several reasons for this:

The app listens to the ad you are watching and needs to listen to the right part to deliver you the correct Goodies. Maybe you opened your app a little bit too late. Next time, be sure to open it as soon as the cinime ad reel begins.

Possibly, your app heard the right part of the ad but couldn’t link it with any Goodies. Before going to the cinema, open the app somewhere you have 3G/Wi-Fi coverage. The app will begin to download the latest campaign updates ready for your cinema trip.

By registering and creating a login with cinime, we can keep your Goodies safe as well as delivering more relevant benefits and content to you. By setting up an account, you can also access your Goodies when you log on to any device with the cinime app.

If you have forgotten your password, then follow these instructions:

-Click on the Options icon on the top right of cinime screen.
-Click the [Change Password] button.
-Click the [Forgotten Password] button.
-Enter the email address you registered with and press [Reset Password]
-You will receive an email with your new reset password.

Please note, for security purposes, we can only accept password reset requests from email addresses that are recognised by cinime, so be sure to email us from the email address you originally signed up with, otherwise we cannot issue a new password.

If you want to change your password, then follow these instructions:

-Click on the Options icon on the top right of cinime screen.
-Click the [Change Password] button.
-Enter your current Password in the field.
-Enter a new Password and confirm it in the second field.

Passwords must be at least six characters in length.

Cinime understand how valuable your personal information is, and promise to take good care of it.

You can view the cinime Privacy Policy in the Options section of the App.

That’s fine. You can still use the app to unlock certain Goodies, such as videos and exclusive web links, but we unfortunately cannot let you have access to special offers and coupons inside the application, as we need to make sure these are kept safe for you when you close the application.

Cinime lets you share your Goodies items on your Facebook Wall or as a Tweet, to let your friends know about the exciting rewards and treats you are unlocking. In order to be able to share your content, follow these instructions:

-Click on the Options icon on the top right of cinime screen.
-Click the [Linked Accounts] button.
-Click link to Facebook/link to Twitter and enter your Facebook/Twitter login details.
-Now, when you unlock content, you will be able to view the item in your Goodies basket and click the ‘Share’ button to post to your Facebook or Twitter.

If you no longer want your Facebook or Twitter account linked to cinime, follow these instructions:

-Click on the Options icon on the top right of cinime screen.
-Click the [Linked Accounts] button.
-Click unlink from Facebook/unlink from Twitter to remove these accounts from your cinime app.

Here are several ways to improve the performance of your cinime app:

Apple Users:
You can free up some extra memory on your device (delete some music, photos or old apps you don’t want anymore).If you haven't already, update to latest Operating System. Delete and re-install the app. This way you'll be sure to have the latest app update from the App Store.

Android Users:
Free up some extra memory on your device (delete some music, photos or old apps you don’t want anymore).If you haven't already, update to latest Operating System. Delete and re-install the app. This way you'll be sure to have the app latest update from Google Play.Clear device cache. The apps on your Android device typically use a cache to improve performance. Over time, the cache for certain apps can grow quite large.

If none of the methods above have improved the performance of cinime on your device, send your device manufacturer, model and Operating System along with any applicable screenshot of the app failing to help@cini.me and we will investigate the issue further. We'll keep you posted on any findings.

Cinemas still encourage viewers to switch off their phones or keep them on silent as soon as the film starts. We agree the film is special and cinime respects that.

However, cinime was created to engage audiences before and after the film, e.g. in foyers and during the ad reel.

It has been designed to complement not interrupt the cinematic journey. For example the low-light emitting interface will not disturb other cinemagoers, the app is silent, all rewards and treats remain locked until after the movie has finished.

If you still feel you haven’t got the answer you are looking for, email details of your device manufacturer, model and Operating System along with any applicable screenshot of the app failing to help@cini.me and someone from the cinime team will be happy to help.

The Expendables III in cinemas 14th August!
Sorry, this performance is sold out.
Sorry, this performance is not available.
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Booking is temporary unavailable. Please try again later.

Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more