Contact Us

We are always interested to receive your feedback

If you have a query, comment or complaint , the simplest way is to use this form or send us a letter.

Alternatively, if it is urgent, you can call us on our Filmline number shown in the box on the right.

You may have a question that has already been answered - you can search through our FAQs to find out.

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Telephone us

Filmline (Information and Bookings):
0871 22 44 007*

To speak to an operator simply say "Operator" when prompted for the cinema you require. Agents available between 9am - 7pm Friday, Saturday and Wednesday. 9am - 6pm Monday, Tuesday and Thursday. 10am - 5pm on a Sunday. If you need to speak to someone at the cinema, an operator will be able to connect you.

ODEON Première Club Helpline:
0871 224 0321*

Internet helpline:
0871 224 1999*

* Calls cost 10p per minute plus network extras.

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0800 88 89 11

Disability & Accessibility Helpline:
0800 138 3315
18001 0808 1560 609 (Textphone)

Conferencing & Events
0207 321 6237

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Write to us

You can complete the form on this page or simply send your letter to:

ODEON Guest Services
Freepost ODEON

Yes – it is that simple – no postcode or town is required!

Paddington in cinemas Nov 28
Sorry, this performance is sold out.
Sorry, this performance is not available.

Booking is temporary unavailable. Please try again later.

Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more