Our Disability Action Group (DAG), which represents all areas of the business, is the primary vehicle for discussing ideas and co-ordinating activity in the important area of disability. Our focus so far has been on:

• Guest Feedback – We want to know what you think. You can do this by contacting us here
• Employee Training – Awareness training has been developed with external partners
• Equipment – We recently were able to install audio descript and subtitle equipment in some of our cinemas. This installation was part funded by the UK film council
• Cinema Audits – Working with external partners we have carried out audits of our cinemas to help us understand how we may improve services for all our guest.
• Companion Policy – Working with other cinema exhibitors on a consistent, best practice-approach we have recently agreed on a new Companion Identity Card system. More information on the Companion Identity Card can be found here (opens in a new window)
• Website development – We have involved external experts in the creation of our new ODEON website
• Communication – This is really important to us and we have set up a Disability Newsletter to keep our employees informed of the DAG group activities and achievements. We have also set up an external communication process that enables our cinemas to communicate to disability groups

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