- Where can I purchase gift cards and what types can I buy?
- Can I purchase tickets for promotional use?
- Does ODEON offer discounts for Group Bookings?
- Do you offer a monthly/yearly pass scheme?
- Can I book online/over the phone with promotional/gift vouchers/gift cards?
- How can I find out what films are planned for the Odeon Kids, Senior Screen or Directors Chair seasons?
- What is the "Gallery"?
- What is included in the price of a "Gallery" ticket?
- What are "Premier" seats?
- Why don't you show more Bollywood films?
- Does ODEON participate in Orange Wednesday?
- How do I book my Orange Wednesday tickets?
- When and how can I use my voucher for free tickets?
- Where can I get information on the nutritional information on the products sold in your cinemas?
- How do I use my ODEON gift card online?
- I have ODEON paper gift vouchers, can these still be used?
- Is there an expiry date on my Gift Card?
- What happens if I lose my gift card or it is stolen?
- Which cinemas can I use my ODEON Gift Card?
- How do I check the balance on my gift card?
- Can I use my Costa Coffee Club card at ODEON Costa outlets?
- What are the terms and conditions for the 241 voucher I received when I bought my ticket at the cinema?
We have 5 different gift card designs available. We currently sell them in denominations of £5, £10, £15, £20, £25, £50 and £75. Gift cards can be used against purchases of tickets for any film or our fantastic selection of food and drink and can be bought from www.odeon.co.uk, your local ODEON or ABC cinema (except BFI IMAX), or by calling our gift card hotline on UK 0800 88 89 11.
At the present time we cannot accept bookings using vouchers over the phone or via the internet. Bookings must be made in person at the cinema. There will always be a selection of films that your voucher can be used for, but please note that the use of vouchers may be restricted in the first 3 weeks of the release of a specific film - this is referred to as 'Free List Suspended' period.
ODEON Gift Cards can be used to book online at www.odeon.co.uk , unfortunately these cannot be used on the Filmline or through our Contact Centre
ODEON Guest Passes/Tickets can be used to book over the telephone (please see the reverse of the guest pass/ticket for details)
If you are unsure of the validity of your voucher for a specific film and/or time, please call the FilmLine on 0871 22 44 007 between 11am and 8pm (Calls cost 10p per minute plus network extras). Alternatively, you can contact us via email to ask a question about your vouchers by selecting here.
From the moment you open the star emblazoned doors of The Gallery you'll realise you're about to experience something very special. Begin your evening by relaxing in the exclusive bar before going through to the licensed auditorium. Slide into the luxurious large seats and enjoy your film with unlimited soft drinks, popcorn and nachos. All that and the best view in the house. The Gallery, which is available to over 18's only (excluding limited summer holiday teen screenings at Cardiff and Greenwich), can be experienced at the following ODEON cinemas: Cardiff, Greenwich, Liverpool One, Maidenhead, Manchester, Metrocentre and Norwich.
In some of our cinemas you can choose either a standard seat or for a little bit more opt to purchase a wider and more comfortable "Premier" seat in the best position in the auditorium.
We try to ensure a wide choice of film product, however with Bollywood films in particular there are usually only a few copies in the country, which we try our best to secure, but this it isn't always possible.
The Orange Wednesday offer is available at all ODEON Cinemas (except BFI IMAX). To get two tickets for the price of one for most performances on Wednesday (only for Standard performances in Standard seating) - either book online or just show the code when purchasing your tickets from the Box Office.
To book online, you will need to visit our website on the Wednesday of your visit and on step 4 (Payment Details) you will be able to enter your Orange Wednesday code to get the reduction.
Additional charges apply for the following:
The Lounge Tickets
Orange Wednesday is not applicable for certain ODEON Plus events, special screenings or where the paid ticket is obtained using ODEON Points. Please note that you cannot take advantage of the Orange Wednesday promotion when booking via the Filmline.
To view the Terms & Conditions and additional information on Orange Wednesday can be obtained from Orange's website, please click on this link.
Orange and T-mobile customers should send "Film" as a text message to 241 or call 241 on your Orange or T-mobil phone and follow the instructions. You will then receive a text message containing a unique number.
EE 4G customers should send "cinema" as text message to 600005 or call 600005 on their EE phone and follow the instructions. You will then receive a text message containing a unique number.
To get two tickets for the price of one, simply show the code when purchasing your tickets from the Box Office, book online or enter it into the "Promo Coder" option on our ATMs.
To book online using your 241 code, you will need to visit our website on the Wednesday of your visit and on step 4 (Payment Details) you will be able to enter your code to get the reduction.
Note that additional charges apply for:
The Lounge tickets
3D and IMAX versions of films.
Not applicable for ODEON Plus, special screenings or where the paid ticket is obtained using ODEON Points.
Please note that you cannot take advantage of the Orange Wednesday two for one promotion when booking via the Filmline.
We have a large number of different vouchers available, each has different terms and conditions, please check your voucher carefully for validity. At the present time you cannot use paper vouchers via the phone or online. In these instances bookings must be made in person at the cinema. The only exceptions are ODEON Guest Passes/Tickets, which can be used to book over the telephone (please see the reverse of the guest pass/ticket for details) There will always be a selection of films that your voucher can be used for, but please note that the use of vouchers may be restricted in the first few weeks of the release of a specific film - this is referred to as 'Free List Suspended' period. If you wish to check the FLS (free listed suspended films) listed films please click here. If you are unsure of the validity of your voucher for a specific film and/or time, please call the FilmLine on 0871 22 44 007 between 11am and 8pm (Calls cost 10p per minute plus network extras). Alternatively, please click here to contact us.
During the booking process, in Step 4, tick the box that says "Use an ODEON Gift Card in this transaction", you can then enter your 13 digit gift card number beginning starting with '2'. You then need to enter your 4 digit PIN and hit 'Use Gift Card'.
To check the balance of your card you can do so by calling 0800 888911 bewteen 11am and 8pm 7 days a week. Please have the gift card number handy. Alternatively, a Team Member at the cinema can check this for you.
Yes, the value on your card will expire 2 years after it has been purchased.
The gift card must be treated as cash, please keep it safe, if it is lost or stolen ODEON cannot accept any responsibility.
ODEON Gift Cards are accepted in all UK ODEON/ABC Cinemas including BFI IMAX with the exception of the purchase of food and drink at "The Lounge" (in ODEON Whiteleys).
You can currently use your Costa Coffee Club card to earn and redeem points at Costa outlets at a number of ODEON locations.
For full details on the Costa Coffee Club and to find your nearest ODEON with the full Costa offer, please visit Costa at www.costa.co.uk
For details on how the Costa Coffee Club works with ODEON Première Club, please view our ODEON Première Club FAQ by selecting this link.
For 241 vouchers received at the cinema between the 24th of August and the 13th of September, which are valid from the 7th of September to the 30th of September, please select this link to read the terms and conditions.
For 241 vouchers received at the cinema between the 14th of September and the 4th of October, which are valid from the 22nd of September to the 18th of October, please select this link to read the terms and conditions.