Can't find what you are looking for?Select this link to contact us
You need to be 16 or over to join.
The minimum membership period is 12 months.
A debit or credit card, plus your bank details if you would like to pay monthly by direct debit. If you’re signing up on the website, you’ll also need access to a photo of yourself.
Of course! Once you’ve joined, you can book your first Limitless tickets online, using the account details you created in the joining process. And in your welcome email you'll find a temporary digital membership card, which you can use in cinema immediately to enjoy all the great things Limitless has to offer. Make sure you print it out or have it ready on your phone screen when you come to see us.
Any standard public 2D film screening with standard seating in a standard auditorium, including Blockbuster pricing, ODEON Kids, ODEON Newbies, ODEON Silver Cinema and ODEON Screen Unseen.
This is to try and reduce films selling out and then guests not showing up to screenings. This would be frustrating for all guests and we’re sure this is something you’d like to avoid too!
First, please check the Limitless terms and conditions to make sure you have the right to cancel or terminate If you do have the right and still wish to do so, you’ll need to speak to us directly. Please call the Limitless customer service line on 0333 004 4411.Calls are charged at local rates.
Membership cards should arrive within 10 working days of the date you joined, so please check your welcome email to ensure that this time has passed. If 10 working days have passed since you joined, you should call the Limitless customer service number on 0333 0044411 to check on the delivery status. Calls are charged at local rates.
3D screenings, 3D glasses, IMAX, ISENSE, The Gallery, D-Box, Premier seating and any premium screening or seat type.
Yes, as soon as a ticket is available to be booked you can use your Limitless membership to reserve your ticket. If you have paid for your membership upfront, you can’t book tickets for a date after the end of your paid for membership period.
When you join Limitless, you have the opportunity to tell us you don’t want to receive email marketing communications, and you can always unsubscribe from email marketing from us by selecting the unsubscribe link. You can also manage communication preferences in the logged in area on ODEON.co.uk
ODEON Event Cinema screenings such as music, theatre and sport are not included in any Limitless membership.
Make sure you bring your card to the cinema to book tickets and enter screenings.
You can book other ‘paid for tickets’ in the same transaction but only one Limitless ticket can be processed in a transaction.
Member benefits are for cardholders only - no sharing please!
Call the Limitless customer service line on 0333 004 4411 and report it as soon as possible. We’ll be able to issue a new card right away. (Replacement cards cost £5.) Calls are charged at local rates.
You can be a member of both schemes at the same time, which means you can continue to earn and spend ODEON Première Club points on snacks and drinks. You can’t, however earn and spend points on Limitless transactions.
Direct Debit collection dates are fixed at the time you sign up and cannot be changed.
Yes, of course. To notify us of a change to your payment details, call the Limitless customer service line on 0333 004 4411. Calls are charged at local rates.
Simply call the Limitless customer service line on 0333 004 4411. Calls are charged at local rates.
If you already have an ODEON Premiere Club or MyODEON account you need to use your existing log in details. If you don't remember your password you’ll need to reset the password then try to register again. You can also register with a different email address.
Only the following characters are allowed in the name field Aa-Zz, apostrophe, hyphen, - please enter your name as it appears on your debit / credit card- as it follows same validation rules.
ODEON Event Cinema (music, theatre, sport etc), and special or private screenings, such as film festivals and premières.
Central London cinemas (Leicester Square, Leicester Square Studios, Panton Street, Covent Garden, Tottenham Court Road, Marble Arch, Camden and Whiteleys) are only included if you chose the ‘with Central London*’ package. BFI IMAX and The Lounge at Whiteleys are not part of any Limitless package.
If your card payment is not accepted you will not have been charged, and you should try again with a different debit/credit t card. If the payment continues to fail you should try again later. We will not keep any of your personal information if your transaction does not complete.
We need your email address so we can send you emails about your membership, such as your payment confirmation email and your welcome email (which includes a copy of the Limitless terms and conditions for your reference). When you join Limitless, you have the opportunity to tell us you don’t want to receive email marketing communications, and you can always unsubscribe from email marketing communications from us by selecting the unsubscribe link. Emails will only come from us and you can stop these emails whenever you want. Rest assured, we will not pass your data to any third party for direct marketing.
If your email address is not accepted, please use an alternative email address to sign up.
If you do not receive your payment confirmation email or welcome email please call our Limitless customer service line on 0333 004 4411. Calls are charged at local rates.
You can book tickets to see as many screenings as you like on the day you are booking. You can also book tickets for two future screenings. Your bookings can’t overlap - after all, you can’t be in two places at once!
You can join at odeon.co.uk/limitless or in cinema, simply ask a one of our Cinema Hosts.
You can book your tickets in cinema, on our website or via the ODEON app. You can’t book using our ticket machines at the moment.
There will be no online booking fees if you book your own ticket using your Limitless card. However if you book additional tickets for friends and family, each additional ticket will be charged an online booking fee of 75p per ticket. (Please note that a family ticket is a bundle of 3 or 4 tickets and the ticket price for a family ticket includes an online booking fee of 75p per person in the bundle).