Can't find what you are looking for?Select this link to contact us
As we always take the safety and security of our guests very seriously, we would need to carefully consider the hazard that the items may cause if there was a need to evacuate the cinema. If you are not able to take the items into the auditoria then, in certain cinemas, we may be able to store the items for you but this would be at your risk.
Yes this is the full film. An advanced screening is simply a unique opportunity to see the film before anyone else!
We have the details of the seasons in advance and you can see the full details by selecting 'What's on' and then selecting the special screening you require.
This will list the screenings for this week, and if you scroll down you will be able to see the season details we have available.
For their safety, we require that any children under 15 years of age are accompanied by over 18s to any showing starting on or after 11:30pm.
At certain locations, we have to enforce a more stringent "Over 18s" only policy - to check if this applies, please check the Cinema Information section of your local ODEON's homepage.
All of our cinemas have a hearing loop system at our Box Office and Retail areas and an infra-red system in each screen. Please select your local Cinema and click on the 'Guide to your cinema' section.
Normally adverts and trailers last for approximately 25-30 minutes which should be added on to the total running time of the film.
Once your purchase has been confirmed, your seats are held for you until the start of the performance time as published, and will not be sold to another guest. Therefore, payment is required for all confirmed bookings, irrespective of whether the tickets are collected or not. Please note that on occasion entry will be delayed for late arrivals in order to minimise distractions to the already seated audience.
An audio described performance is a standard screening ideal for visually impaired people. It works by playing a recorded narration, explaining what's happening on screen - during gaps in the dialogue - through personal headphones. The normal film soundtrack comes through the cinemas surround sound speakers in the usual way, so Audio description is undetectable to anyone else in the auditorium not using a headset. Headsets are available on request from the Cinema box office
We sometimes have to wait until the film distribution companies fully confirm details about a film before we can put tickets on sale. As soon as we know the films and times they will be displayed on the website - usually this results in the tickets for next week appearing on the website on Tuesday evening or Wednesday afternoon.
Sometimes, due to public demand, tickets can go on sale a few weeks before their release date after agreement with the film distributors. To ensure you are informed about advance sales of key films, you can register with ODEON to receive promotional and weekly film times emails by clicking here.
Whenever a film is released with captions for the hard of hearing we do try to schedule it at our cinemas, however due to the limited number of copies available we are not able to show it at all our cinemas (especially if it the captioned version has already been shown at a nearby cinema). Captioned for hard of hearing and Audio Described performances are listed separately so you can choose these specific performances.
In addition, the "Your Local Cinema" website provides full listings of captioned performances at ODEON and other cinemas. Please click here to go to the Your Local Cinema website (opens in a new window).
We try to ensure we have the most up to date trailers on the website. If you experience any problems with viewing the trailers please let us know by using the 'Contact Us' link located on this page.
In certain situations we may not be able to obtain a copy of the film you wish to see - especially if the film has a limited release.
To find out if the film is showing in a nearby ODEON, simply select the film using the "Whats On" option shown at the top of every page and you will be able to see which ODEON Cinemas are showing the film. Film selections are changed weekly at each cinema.
D-BOX is available to all ages, where children under the age of 12 should be accompanied by an adult. Please refer to the D-BOX warning for specific detail on guest who should not use D-BOX seating.
D-BOX is a multi-sensorial revolution in cinema-going. Action and sound become motion.
Live the action with D-Box's patented Motion CodeTM technology - motion effects specifically programmed for the film are sent to your seat, creating an unmatched realistic immersive experience. Only the D-Box Motion System offers motion effects and intelligent vibrations perfectly synchronised with the action onscreen. The D-Box Motion system generates three types of movements - pitch, roll and heave - that move you forwards and backwards, from side to side and up and down. All of this combines to create the most amazing, all-encompassing cinema experience.
D-BOX is currently available at ODEON Liverpool ONE and ODEON Metrocentre.
Please read this important information before booking D-Box tickets:
You can purchase a D-BOX seat just like any other seat. Look out for the D-BOX symbol next to the performances, simply click on your performance -you will then be able to select the number and type of tickets you require, make sure you select D-BOX.
When you are happy with your selection you will be asked to submit your email address, so that you can receive confirmation of your booking, and your payment details. At any point prior to entering your payment details you can abort the booking process or make amendments to your selection.
ODEON have one of the most advanced automated telephone service in the UK to give our guests quick access to information or to book tickets 24 hours a day. It uses Speech Recognition technology to speed-up the call, however there are certain situations where it is difficult for the system to recognise short words. If you are trying to select a cinema by just saying the name of a very short town name, the system may experience difficulties. For example, if you are booking for Ayr saying "Ayr" may cause recognition problems, however just saying "ODEON Ayr" or "ODEON Naas" instead will result in success. Noisy environments: If there are problems with loud background noise, the system is designed so that users can change to a touch tone system just by pressing any key on their phone during a call. Alternatively saying "Operator" during the call will transfer you to an ODEON operator who will assist you further.
You can find out about the various certificates by clicking on the Certificate logo next to any film or go to the British Board of Film Classification website (opens in a new window).
ODEON can only allow admission to films in accordance with the certificate the film has been granted by the British Board of Film Classification and we are required to check the age of anyone who looks (or we believe may be) underage. If you look younger than the age required for a film you may be asked to provide some ID. We are unable to simply take someones word on their age or the age of someone in their party.
This ID must include a photo and ideally should be one of the following: Passport, Photo Driving Licence, Student Card/School Pass with Photo and DOB, ValidateUK card, or age related scheme (such as the UK PASS-Scheme card, Prove-it Portman Card or Citizen Card).
No, the film has to be compatible and there are currently specific seats fitted ODEON Liverpool One and ODEON Metrocentre.
There is no additional cost for seeing the performance specifically in HFR, other than the usual upgrade costs which apply for 3D, IMAX and ISENSE performances.
‘The Hobbit: The Desolation of Smaug’ will be released on 13th December in multiple formats including 3D, IMAX, IMAX 3D, ISENSE and HFR 3D, HFR IMAX 3D, HFR ISENSE and 2D.
2D performances of the ‘The Hobbit: The Desolation of Smaug’ will be programmed and available to book nearer the time of the films release date.
To book tickets to see ‘The Hobbit: The Desolation of Smaug’ in non-HFR format, please select this link.
Frame rates are the number of images (frames) displayed by a projector in one second. 24 frames per second (fps) is the current standard in cinemas worldwide. HFR 3D productions of 48 fps record and play visuals at twice the current rate.
HFR 3D has been developed as digital technology.
HFR 3D represents a technological advancement in the motion picture experience providing another option for cinema guests. Peter Jackson is pushing the boundaries of new filmmaking technologies on ‘The Hobbit: The Desolation of Smaug’ and shot the film on HFR 3D, so it is being released in that format in addition to traditional formats.
Yes. The HFR version of ‘The Hobbit: The Desolation of Smaug’ will be available in 3D only.
We would love to be able to show this format in every cinema, but unfortunately we do not receive enough HFR copies of the film to play in every cinema. We are sorry for any inconvenience caused.
Child - 12 years and under* Available for those from 2 to 12 years. Babes-in-arms under 2 are admitted free of charge. Teen - 13 to 17* Available to those aged between 13 and 17 years of age. Proof of age may be required. Adult - Ages 18+ Available to those aged 18 years and older. Proof of age may be required. Senior - Ages 60+* Available to those aged 60 years and older. Proof of age may be required. Student - Available to those in full time education if they hold a valid form of ID (such as NUS, NUS Associate in the UK or a Third Level Institution valid ID card in Eire) or ISIC card. Please select here for details of how to apply for an ISIC card (this will open in a new window). Note: Tickets purchased using a student card cannot be transferred to any other individual. Only the barer of the valid student card may use student tickets. The student card will be required for inspection at the ticket check point and any guest in possession of student ticket without an accompanying valid student card, will be required up upgrade, or may be refused entry. Family - Available to any group of 2 adults and 2 children aged 12 or under or 1 adult and 3 children aged 12 or under. To purchase family tickets online, just select one of the "Family" tickets, which will automatically add four tickets at a time to your booking, a family ticket is only available for each specific performance and cannot be split over multiple performances. Family tickets are not available for ODEON Plus or special screenings and can not be used with any other offer or discount. * Proof of age may be required for any discounted tickets. Note that for performances after 7pm, children under 12 may need to be accompanied by an adult. For the types of ID accepted please see the entry "What forms of age related ID are acceptable" below. References to adult above do not have the same meaning as adult for the purposes of the mandatory conditions on the exhibition of films relating to the protection of children from harm as contained in the UK Licensing Act 2003.
There will always be a selection of films that your voucher/passes can be used for, but please note that their use may be restricted in the first few weeks of the release of a specific film - this is referred to as 'Free Passes Restricted (FPR) period. If you wish to check the latest list of FPR films please click here (Opens in new window). Please check the Terms & Conditions on your voucher/pass before visiting the cinema.