Restrictions apply to some free ticket, passes and voucher redemptions. Please check the specific terms of your ticket/voucher to see whether restrictions apply.
There will always be a selection of films that your voucher can be used for, but the use of vouchers may be restricted in the first few weeks of the release of a specific film - this is referred to as the 'Free Passes Restricted' period. Please note that CEA card free carer ticket have no restrictions.
During this period, free tickets, passes and vouchers cannot be used.
*Please check back here regularly for updates to the list of films. Information is subject to change.
Note - we have a large range of different vouchers available, each has different terms and conditions, so please check your voucher carefully for validity. Please note, MEERKAT MOVIES and ODEON Gift Vouchers are unaffected by the Free List Suspension period but cannot be used for ATM bookings.
Free tickets, passes or other vouchers cannot be accepted for bookings made via the website or ATM. In these instances bookings must be made in person at the cinema.
If you are unsure of the validity of your voucher for a specific film and/or time, please call Guest Services on 0333 006 7777 (Monday to Saturday 9am to 6pm, Sunday 10am to 5pm). Alternatively, please contact us via email.