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FAQ Results (6)

Where can I collect my tickets?

You must take your credit/debit card with you to the cinema. You can collect your tickets from the cinema box office or from the Automatic Ticket Machines.


Which cinemas have e-tickets?

E-tickets are currently available at:




  • BFI IMAX

  • ODEON Derby

  • ODEON Leicester Square

  • ODEON Liverpool One

  • ODEON Metrocentre

  • ODEON Surrey Quays



Can I purchase a Premier, Gallery, 3D, IMAX, iSENSE, ODEON Plus tickets using my ODEON Points?

You can purchase Premier, Gallery, 3D and IMAX tickets using your ODEON Points, select here to find out how many ODEON Points you need. Note some exclusions may apply including ODEON PLUS, charity and other special events.


How do I find the price of tickets at my local ODEON?

All cinema information including prices can be found on your local ODEONs homepage.  Simply select the ODEON you wish to visit using the "Cinemas" at the top of each page then scroll down until you see the list of film times - you should then see a tab titled "Ticket Prices" which you can click to see the full list of tickets and prices.


Can ODEON Points be awarded to corporate buyers such as bulk tickets, fixed fees and corporate screenings?

The ODEON Première Club is not available for corporate buyers, it is for personal use only.


Why can I not see my ODEON Points straight after I have brought my tickets and/or retail?

It takes our system a little time to reflect these changes in your points balance.


Points earned from ticket purchases are credited to your account within 24 hours of the performance. Points earned from other transactions are credited to your account within 24 hours of the transaction.


In circumstances of system failure, we may be temporarily unable to award Points and your account balance may be incorrect or out of date.



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Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more