FAQ's
At the present time we cannot accept bookings using vouchers over the phone or via the internet. Bookings must be made in person at the cinema. There will always be a selection of films that your voucher can be used for, but please note that the use of vouchers may be restricted in the first 3 weeks of the release of a specific film - this is referred to as 'Free List Suspended' period.
ODEON Gift Cards can be used to book online at www.odeon.co.uk , unfortunately these cannot be used on the Filmline or through our Contact Centre
ODEON Guest Passes/Tickets can be used to book over the telephone (please see the reverse of the guest pass/ticket for details)
If you are unsure of the validity of your voucher for a specific film and/or time, please call the FilmLine on 0871 22 44 007 between 11am and 8pm (Calls cost 10p per minute plus network extras). Alternatively, you can contact us via email to ask a question about your vouchers by selecting here.
The Orange Wednesday offer is available at all ODEON Cinemas (except BFI IMAX). To get two tickets for the price of one for most performances on Wednesday (only for Standard performances in Standard seating) - either book online or just show the code when purchasing your tickets from the Box Office.
To book online, you will need to visit our website on the Wednesday of your visit and on step 4 (Payment Details) you will be able to enter your Orange Wednesday code to get the reduction.
Additional charges apply for the following:
3D Glasses
Premier Seats
D-Box Seats
Gallery Seating
Club Seats
The Lounge Tickets
3D Films
IMAX Films
Orange Wednesday is not applicable for certain ODEON Plus events, special screenings or where the paid ticket is obtained using ODEON Points. Please note that you cannot take advantage of the Orange Wednesday promotion when booking via the Filmline.
To view the Terms & Conditions and additional information on Orange Wednesday can be obtained from Orange's website, please click on this link.
Orange and T-mobile customers should send "Film" as a text message to 241 or call 241 on your Orange or T-mobil phone and follow the instructions. You will then receive a text message containing a unique number.
EE 4G customers should send "cinema" as text message to 600005 or call 600005 on their EE phone and follow the instructions. You will then receive a text message containing a unique number.
To get two tickets for the price of one, simply show the code when purchasing your tickets from the Box Office, book online or enter it into the "Promo Coder" option on our ATMs.
To book online using your 241 code, you will need to visit our website on the Wednesday of your visit and on step 4 (Payment Details) you will be able to enter your code to get the reduction.
Note that additional charges apply for:
3D Glasses
Premier Seats
Gallery Seating
Club Seats
The Lounge tickets
3D and IMAX versions of films.
Not applicable for ODEON Plus, special screenings or where the paid ticket is obtained using ODEON Points.
Please note that you cannot take advantage of the Orange Wednesday two for one promotion when booking via the Filmline.
ODEON Gift Cards are accepted in all UK ODEON/ABC Cinemas including BFI IMAX with the exception of the purchase of food and drink at "The Lounge" (in ODEON Whiteleys).