FAQ's

Earning ODEON Points

You can earn Points on:
Purchases of cinema tickets (including at automatic ticket machines), all ODEON Plus screenings, food and drink (including ODEON Costa), redeeming paper gift vouchers / electronic gift cards at the cinema Box Office, cinema tickets via the Website/Mobile Website/Apps, and any applicable Remote Booking Fees at participating ODEON Cinemas.

Excludes:
Purchases via the ODEON Filmline; purchases of tickets for Charity and special screenings; alcoholic drinks; goods and services sold on behalf of a third party; corporate or school purchases; purchases of paper gift vouchers / electronic gift cards, and any promotional vouchers/incentives.

Can I earn ODEON Points on tickets and retail purchased by friends and family?

It is only possible to earn ODEON Points on family or friends ticket and/or retail purchases if you are making payment for them.

Where can I get a copy of the Terms and Conditions?

The Terms and Conditions are available online by selecting here (opens in a new window) or please ask a team member at your local cinema.

When can I get online discount as an ODEON Premiere Club member?

ODEON Première Club members can get the online discount off tickets booked online all day, every day.

Do I have to activate my ODEON Première Club card to get the discount?

Yes, your ODEON Première Club card must be activated and you must be logged in to your account online to get the discount. If you have not activated your card, select this link to activate your card now - it only takes a few minutes.

Will I get the online discount on 3D films, IMAX and Family Tickets?

Yes, you will get the online discount off standard 2D or 3D film screenings and (including Newbies and Director's Chair), IMAX and iSense film screenings, and Family Tickets.
Please select here to see the full terms and conditions.

ODEON Points explained

Earning ODEON Points
You'll earn 10 ODEON Points for every full pound you spend at ODEON cinemas or here at odeon.co.uk. Just hand your card over before you buy or, once you've activated your card, log in before you buy.

Spending ODEON Points
Here's what you can look forward to getting with your ODEON Points:
RETAIL:
300    Small soft drinks (Dispensed drinks only)
400    Small sweet or salted popcorn (Loose popcorn only)
700    Medium popcorn combo
750    Large popcorn combo
700    Nachos combo
700    Regular Hot Dog combo
800    Large Hot Dog combo
900    Couples combo
1000  Combo extra
300    Kids Mix

Ben & Jerry's:
250      1 Scoop Tub or Cone
350      2 Scoop Tub or Cone
400      3 Scoop Tub or Cone

TICKETS:

In-Cinema         Online*  
800                     850             Standard seat ticket
1000                   1050           Premier seat ticket
1500                   1550           Gallery seat ticket
1500                   1550           Club seat ticket (selected cinemas only)
3000                   3050           The Lounge ticket (Lounge Cinemas only

ODEON Leicester Square Main Screen
In-Cinema         Online*  
1500                  1550           Standard seat ticket
2000                  2050           Royal Circle seat ticket

*  Online prices above include 50 ODEON Première Club points Remote Booking Fee per ticket.

3D - add an additional 300 ODEON Points per ticket to the relevant ticket values above.
IMAX or IMAX 3D - add an additional 300 ODEON Points per ticket to the relevant ticket values above.

You can spend your points on all standard film showings, all non-live ODEON Plus screenings from 800 points upwards excluding recorded events with a live element eg: Q&A / gig. Points cannot be spent on: live ODEON Plus events, purchases of tickets for Charity and special screenings.

Please note: The points information above is correct at the time of publication, but is subject to alteration.

Redeeming ODEON Points

You can redeem your Points against purchases of cinema tickets at Cinemas (including automatic ticket machines) or via the Website, selected retail items (ie small loose popcorn/small dispensed soft drink in cinema). All online redemption prices include a 50 ODEON Première Club points Remote Booking Fee per ticket.

You cannot redeem Points against: purchases via the ODEON Filmline; purchases of alcohol; purchases of paper or electronic gift vouchers; Costa Coffee; purchases of goods and services sold on behalf of a third party and purchases of tickets to private showings. Points cannot be redeemed until your Card is activated and the Points credited to your account, and Introductory Points cannot be redeemed during the 3 days after the day you joined the Club. When purchasing tickets online, ensure you are logged into your ODEON Première Club account to have your account information attached to your booking. When purchasing tickets and/or retail in cinema then please produce your ODEON Première Club card at the beginning of the transaction.

I have purchased tickets online using my ODEON Première Club, do I need to pay a Remote Booking Fee?

Yes. The Remote Booking Fee of 50 ODEON Première Club points is a fee for booking your tickets remotely.  If you do not wish to pay the Remote Booking Fee you can still purchase your tickets at the cinema Box Office or ATM where no Remote Booking Fee will apply.


The Lounge Whiteleys

Filmline:
0871 22 44 007
Calls cost 10p per minute
plus network extras.

Address:
ODEON Whiteleys - The Lounge
Whiteleys of Bayswater
Queensway
London
W2 4YL