Want to beat the queues?
E-tickets are a new feature that ODEON has introduced at some cinemas for online bookings. The e-ticket booking confirmation page and the confirmation e-mail now include a 2D barcode (QR code), which means you don’t have to collect your tickets at the cinema box office or ATM.
All you need to do is either print off your booking confirmation or e-mail and bring it with you to the cinema, or be ready to display it on your phone. You show it to our staff at the guest service point so they can scan it and admit you to the screen. It’s very easy, but you can still collect your tickets at the cinema box office or ATM if you prefer – just remember to take your card with you.
Just a few things to remember:
1. If you use a printout, make sure it’s clear and legible. (If it’s smudged, damaged, crumpled, or faint then we may not be able to use it.)
2. If your booking is for more than one person, you all need to be together when you present your QR code. (It covers the total booking and can only be scanned once.)
3. Please bring with you the Credit/Debit card you used to make your booking. If you weren't asked for a Credit/Debit card when booking - don't worry - just bring along the Electronic Gift Card or the ODEON Premiere Club Card you used. (If there is a problem scanning your QR code, your card enables you to collect from the box office or ATM in the traditional way.)
Here is some further information that might be of interest to you. (this info can also be found in our FAQ section)
Which cinemas have e-tickets?
E-tickets are currently available at ODEON Derby, ODEON Liverpool One, ODEON Surrey Quays, ODEON Metrocentre.
When can I use the e-ticket?
You can use the e-ticket whenever you have made a booking online for any of the available cinemas.
If you have booked more than one ticket and some members of your party do not intend to come to the cinema together, you will need to collect your individual tickets from the ATM or Box Office as the QR code can only be scanned once.
How do I print my e-ticket?
How to print your tickets will vary depending on which internet browser or email provider you use. You should use the same route you would normally use to print from your computer. This can normally be found under “file” in your email or web browser navigation. We recommend that you print a copy of the booking confirmation email we will send you. However if this is not possible, you can print off the booking confirmation page when making the booking online.
How do I display the e-ticket on my phone?
You can display the e-ticket on your phone by opening up the email booking confirmation we sent you. Please have this ready before you reach the guest service point. Our staff will scan the QR code displayed on your screen, and you may need to scroll down the text.