Can't find what you are looking for?Select this link to contact us
A 12A certificate means that some parts of a film may generally not be suitable for under-12s. However, we’ll still welcome younger guests if they come to a 12A film with a grown-up, and we’ll give you all the details you need to decide if the film’s appropriate. Want more information about film certificates? Click here to find out more (opens in new window).
You’re never too young for the magic of film and most of our cinemas welcome babies for titles rated U, PG and 12A. But please spare a thought for our other guests – if your baby grows unsettled, step outside for a moment until they’ve calmed down.
We also recommend checking out our ODEON Newbies screenings. These are our special showings for parents and guardians and their babies, where you can lose yourself in the latest must-see releases, free from the worries of disturbing other guests.
Usually little ones under two years old get in for free. But if your baby enjoys the entertainment from their own seat, you’ll be asked to buy a Child ticket.
We’re proud to take part in MEERKAT MOVIES and bring even more pocket-friendly offers to our guests.
This is a new, too-good-to-be-missed reward for comparethemarket.com customers. Fronted by small-screen star Sergei the meerkat, it gives you two-for-one cinema tickets every Tuesday or Wednesday for a whole year when you buy certain products from comparethemarket.com.*
To get your tickets, just book in advance in-cinema or online. And if you’re booking online, simply enter your voucher code at the ‘Your Order’ step.
It’s your lucky day. You’ve got your hands on a voucher or passes for free entry. And the good news is that we’ll always have a selection of spellbinding films for you to see. However, you may find that your tickets aren’t valid for some of our latest titles. Why? This is known as the FPR period, which means free passes are invalid for this title for a short amount of time, these are also referred to as free list suspended on some of our guest passes/tickets.
Please check your voucher or pass’s terms and conditions before coming, so we can be sure to whisk you away on an enchanting cinema experience when you arrive.
At any time we have all kinds of vouchers available to make your cinema experience even better and each has its own terms and conditions. Please check yours to see what it says about booking.
Unfortunately, while we do all we can to make your experience as effortless as possible, we can’t accept online bookings using paper vouchers or guest passes
But there’s good news too! You can book online using our ODEON Gift Cards.
Your cinema box office will be open and ready to welcome you at least 15 minutes before the day’s first screening.
You’ve booked your tickets, but now more friends want to join the fun? No problem! As long as the seats are available, just find your screening online and select the seats you want to add to your booking.
And if your original booking didn’t include a seat number? Even better! That mean’s it’s an unallocated screening. Simply make a second booking for your extra seats, and when you get to the screen, you’ll be able to sit where you like and float up, up and away together.
As film lovers, we know just how exciting the run up to a big release can be and always put details of our films and screening times online as soon as we have them. This means you can usually book tickets for the following week from Tuesday evening or Wednesday afternoon.
On the other hand, if we expect a film to be a super smash-hit blockbuster, we may start selling tickets a few weeks before its release. Want to be first in line? Sign up to receive inspiring film updates from us by email.
We’re committed to giving you all the information you need to see a film you’ll love, including which ages it’s suitable for.
We also always follow national rules about film ratings, and if you’re lucky enough to be looking younger than the film’s rating, we’ll have to ask to see some ID.
Another reason you could be asked for ID is to make sure you’re getting the right ticket for your film. Our tickets are for the following ages.
We share your passion for cinema and we’ll do everything we can to help you see your first-choice film. We accept all the following forms of ID:
We also have a Student ticket for guests who are over 18 and in full-time education. To scoop a saving with this student-loan-friendly discount, just show us valid student ID, such as a National Union of Students (NUS), NUS Associate or ISIC card.
The Gallery is our VIP cinema experience. From the moment you step through our star-scattered doors, you’ll know this is the spellbinding cinema experience you love – with an extra-exclusive edge.
A private bar where you can unwind before your film. Spacious seats, with leagues of legroom. All the oh-so-moreish snacks and drinks you desire. And to top it all? The best view in the house for the on-screen magic.
The Gallery is for over-18s only and available at the following cinemas: Cardiff, Greenwich, Liverpool ONE, Manchester, Metrocentre and Norwich.
If you’re under 18 and just can’t wait to experience The Gallery, look out for limited Teen screenings at Cardiff and Greenwich during summer holidays.
Just click the ‘Cinemas’ tab at the top of our homepage and select your nearest ODEON. Ticket prices. Film times. Special screenings. You’ll find everything you need to know about your cinema here – in one easy place.
You can display the e-ticket on your phone by opening up the email booking confirmation we sent you or opening up the ticket from the wallet app on your phone (if you have saved the E-Ticket to your wallet app). Please have this ready before you reach the guest service point. Our staff will scan the E-Ticket displayed on your screen.
How to print your ticket will vary depending on which internet browser or email provider you use. You should use the same route you would normally use to print from your computer. This can normally be found under “file” in your email or web browser navigation. If you print your E-Ticket, please make sure it’s clear and legible. If it’s smudged, damaged, crumpled or faint, we may not be able to use it.
There will be no online booking fees if you book a ticket using a voucher or promotional code which covers the full price of the ticket. However if there any tickets in the transaction which need to be paid for, the online booking fee will be charged on the paid-for ticket. Please see the promotional terms for the specific promotion for more information on how online booking fees may be applied to any tickets in the transaction.
There will be no online booking fees if you book your own ticket using your Limitless card. However if you book additional tickets for friends and family, each additional ticket will be charged an online booking fee of 75p per ticket. (Please note that a family ticket is a bundle of 3 or 4 tickets and the ticket price for a family ticket includes an online booking fee of 75p per person in the bundle).
No. There will be no online booking fees for for tickets purchased online using ODEON Première Club Points.
Yes. The online booking fee will be charged on any tickets bought online using a gift card.
ODEON is committed to working transparently in order to offer guests the best possible cinema experience and a clear booking process. The Ticket Prices pages shows both online (via our website, mobile site or Apps) and in-cinema prices. The online price includes an ‘Online Booking Fee’ of 75p per ticket. A family ticket is a bundle of 3 or 4 tickets, and the ticket price for a family ticket includes an online booking fee of 75p per person in the bundle.
Anyone who does not want to pay the online booking fees can continue to buy their ticket at the cinema – either at the box office or the in-foyer ATM.
We charge you the online booking fee for booking your ticket online.
You can buy selected food and drink items at participating cinemas only. If food and drink can be bought online at your chosen cinema, this will be displayed during the ticket booking journey.
Cinemas where you can buy food and drink online are;
If you are booking tickets at a participating cinema, you can buy a range of food and drink items. Where food and drink can be bought online, the available items will be displayed during the online booking journey. Cinemas will have a larger range of food and drink items to buy at the retail counter when you arrive at the cinema.
You can buy one of each type of item or combo per film ticket purchased (family tickets are four tickets). You can buy more items in cinema, as well as other snacks.
Selected food and drink items are available to buy online when you book tickets for the following cinemas:
Yes. You can only buy food and drink online when you buy a film ticket at the same time at one of the participating cinemas.
You can collect your film tickets, food and drink all at the same time at the retail counter. Simply head to the counter with the debit or credit card you used to book online to collect your items.
If you pick up your film tickets from the fast ticket machine, the machine will also print off your food and drink collection receipt. Simply take your collection receipt to the retail counter to pick up your items.
You can pick up your food and drink any time before or after the film screening on the day your film is being shown. If you are going to a late night screening you can collect your food and drink until the retail area closes after the last film.
If the food and drink that you have bought online is unavailable then you can either choose to take a substitute item (up to the value of the food and drink purchased online) or get a refund.
An online booking fee is charged when you buy film tickets online. No online booking fee is charged for any food and drink purchased during the online booking journey
There is only one E-Ticket per booking, and each E-Ticket can only be scanned once. So if your online booking was for more than 1 person, and some members of your party do not intend to come to the cinema together, you will need to collect the individual tickets at the cinema from the FTM or Box Office using the credit/debit card you paid with and your booking reference, as normal. This applies to family tickets, which are a bundle of individual tickets.
E-tickets are currently available at ODEON Metrocentre only.
E-Tickets are currently available at ODEON Metrocentre only.
You can use an E-Ticket when you make an online booking at any of ODEON cinemas which has E-Tickets.