Faq Search Results

FAQ Results (7)

Can I book online/over the phone with promotional/gift vouchers/gift cards/guest passes?

At any time we have all kinds of vouchers available to make your cinema experience even better and each has its own terms and conditions. Please check yours to see what it says about booking.


Unfortunately, while we do all we can to make your experience as effortless as possible, we can’t accept online bookings using paper vouchers or guest passes 


But there’s good news too! You can book online using our ODEON Gift Cards.


Does the value of my Gift Card expire?

If you just come to an ODEON and enjoy using your Gift Card then your value will never expire. However if you're inactive for 2 whole years then it will. Remember, a lot can happen in 2 years, but if you haven't made it down to your local ODEON in that time then you're truely missing out on some unforgettable film magic.


At which cinemas can I use my ODEON Gift Card?

Everywhere! Our Gift Cards are accepted in all UK ODEON Cinemas. However if you'd like to you'd like to grab some food and drink at 'The Lounge' you will need our special 'The Lounge' vouchers.


What happens if I lose my gift card or it is stolen?

The gift card must be treated as cash, please keep it safe, if it is lost or stolen ODEON cannot accept any responsibility.


Can I earn ODEON Points on Gift Card/Voucher purchases?

You cannot earn ODEON Points on Gift Card/Voucher purchases. ODEON Points will be allocated when the Gift Card/Vouchers are redeemed to purchase tickets or food and drink


How do I check the balance on my gift card?

You can do so by calling 0333 006 7777. Please see our Contact Us section for opening times.


I have purchased tickets online using a gift card, do I need to pay an Online Booking Fee?

Yes. The online booking fee will be charged on any tickets bought online using a gift card. 



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Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Limitless Screening Performance: This performance is exclusive to ODEON Limitless members. If you’re not a member yet, join now.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more