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FAQ Results (7)

Can I earn ODEON Points on tickets and retail purchased by friends and family?

It is only possible to earn ODEON Points on family or friends ticket and/or retail purchases if you are making payment for them.

How to book tickets for a group more than 9 people?

Our wonderful event co-ordinators at The Lounge would love to assist your group booking so you can share a world of film with your friends and family.

Please contact TheLoungeEvent@odeonuk.com

Can I purchase a Premier, Gallery, 3D, IMAX, iSENSE, Event Cinema tickets using my ODEON Points?

You can purchase Premier, Gallery, 3D and IMAX tickets using your ODEON Points, select here to find out how many ODEON Points you need. Note some exclusions may apply including Event Cinema, charity and other special events.

I have a disability. Is there anything I should know about booking tickets?

We believe everyone should have access to the magical film experience. So we’re committed to providing the facilities, equipment and processes needed to welcome disabled guests at our cinemas. For the most part, booking your tickets will be as normal, but below are a couple of small yet important differences to look out for.

If you’re booking for yourself or a small group and need a wheelchair space, first check your film is showing in a wheelchair accessible screen. If it is, then the rest is easy! Just click the wheelchair accessible option on the left, pick the number and type of tickets you want, and get set to be whisked away to another world.

As a member of the CEA Card scheme, we offer free tickets for carers. 


Can ODEON Points be awarded to corporate buyers such as bulk tickets, fixed fees and corporate screenings?

The ODEON Première Club is not available for corporate buyers, it is for personal use only.

How do I find the price of tickets at my local ODEON?

Just click the ‘Cinemas’ tab at the top of our homepage and select your nearest ODEON. Ticket prices. Film times. Special screenings. You’ll find everything you need to know about your cinema here – in one easy place.

Why can I not see my ODEON Points straight after I have brought my tickets and/or retail?

It takes our system a little time to reflect these changes in your points balance.

Points earned from ticket purchases are credited to your account within 24 hours of the performance. Points earned from other transactions are credited to your account within 24 hours of the transaction.

In circumstances of system failure, we may be temporarily unable to award Points and your account balance may be incorrect or out of date.

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Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more